Wizz Associates Limited Last updated: December 2024

 

1. Introduction

This Privacy Policy explains how Wizz Associates Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website or engage with our IT consultancy services.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Details: Wizz Associates Limited Company Number: 12747400 Registered Address: 124 City Road, London, England, EC1V 2NX, United Kingdom Email: info@wizzassociates.com Phone: +44 7903 025057

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2. Data We Collect

We may collect and process the following categories of personal data:

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a. Information you provide directly

• Name

• Email address

• Phone number

• Company name

• Project or service enquiries

• Any information submitted via contact forms or email

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b. Automatically collected data

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking data (see Cookie Policy)

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c. Data from service engagements

If you become a client, we may collect:

• Business contact details

• Technical environment information

• Project documentation

• Access credentials (only when explicitly required and contractually agreed)

We do not collect sensitive personal data unless required by law or explicitly provided by you.

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3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to enquiries and providing requested information

• Delivering IT consultancy, cloud, automation, and related services

• Managing contracts, billing, and client relationships

• Improving our website, services, and user experience

• Ensuring security and preventing fraud

• Complying with legal obligations

We do not sell or rent your personal data to third parties.

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4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Contractual necessity – to deliver services you request

• Legitimate interests – to operate and improve our business

• Legal obligation – to comply with UK law

• Consent – when you explicitly agree (e.g., marketing communications)

You may withdraw consent at any time.

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5. Sharing Your Data

We may share your data with:

• Trusted service providers (e.g., hosting, email, analytics)

• Professional advisors (e.g., accountants, legal counsel)

• Cloud or IT vendors when required for service delivery

• Regulatory authorities when legally required

All third parties are required to protect your data and use it only for the intended purpose.

We do not transfer your data outside the UK unless adequate safeguards are in place.

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6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encrypted communications

• Secure access controls

• Regular security reviews

• Limited access to authorised personnel only

However, no online transmission is completely secure, and we cannot guarantee absolute protection.

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7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Meet contractual or legal obligations

• Resolve disputes

• Maintain business records

Retention periods vary depending on the type of data and service provided.

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8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@wizzassociates.com.

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9. Cookies

Our website uses cookies to improve functionality and analyse usage. For full details, please refer to our Cookie Policy.

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10. Third‑Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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12. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Wizz Associates Limited Email: info@wizzassociates.com Phone: +44 7903 025057 Address: 124 City Road, London, England, EC1V 2NX, United Kingdom